Privacy policy
Privacy Policy
Effective Date: August 28, 2026
Last Updated: August 28, 2026
This Privacy Policy describes how TrendlyCraft (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://trendlycraft.com (the "Site") or otherwise communicate with us.
1. Information We Collect
We collect personal information about you from a variety of sources as described below:
Information We Collect Directly from You
- Basic Contact Details: Name, email address, phone number, physical mailing address, billing address.
- Order Information: Items purchased, payment confirmation details, shipping method, and order history.
- Account Information: Username, password, security questions (if applicable).
- Customer Support Interactions: Messages, feedback, product reviews, and communications sent to us.
Information Collected Automatically (Cookies & Tracking)
When you access our Site, we automatically collect certain technical information:
- Device Information: IP address, browser type, operating system, device identifiers, and language settings.
- Usage Data: Pages viewed, time spent on pages, links clicked, referral URL, and shopping cart additions.
2. How We Use Your Personal Information
We use your personal information to:
- Provide Products and Services: Fulfill orders, process payments, manage shipments, send order notifications, and process returns.
- Customer Support: Respond to inquiries, resolve disputes, and manage customer accounts.
- Marketing & Promotions: Send marketing emails, special offers, and personalized product recommendations (you can opt out at any time).
- Security & Fraud Prevention: Detect, investigate, and prevent fraudulent transactions or illegal activities.
- Compliance & Legal Obligations: Comply with applicable laws, regulations, and legal requests.
3. Disclosure of Personal Information
We may share your personal information with third parties for legitimate business purposes:
- Service Providers: Shopify (ecommerce platform), payment gateways (PayPal, Stripe), fulfillment centers (CJ Dropshipping, Printify), shipping carriers (USPS, DHL, FedEx), and email marketing service providers (Klaviyo).
- Legal Requirements: If required by law, subpoena, court order, or governmental regulation.
4. International Data Transfers
Your personal data may be transferred to, stored, and processed in countries outside of your home country (including the United States and Canada), where data protection laws may differ from those in your jurisdiction.
5. Your Rights and Choices
Depending on your location (e.g., GDPR in the EU/UK or CCPA in California), you may have the following rights:
- Access / Know: Request access to the personal data we hold about you.
- Correction / Rectification: Request correction of inaccurate information.
- Deletion / Erasure: Request deletion of your personal data ("Right to be Forgotten").
- Opt-Out of Marketing: Click the "Unsubscribe" link in any promotional email.
To exercise these rights, please contact us at support@trendlycraft.com.
6. Contact Us
If you have questions about our Privacy Policy or wish to exercise your rights, please contact us at:
- Email: support@trendlycraft.com
- Website: https://trendlycraft.com